Nightclub & Bar Show 2019

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Conference Sessions: Understanding the Psychology Behind Guest Experiences (Room Room S228)

25 Mar 19
11:00 AM - 11:50 AM
Speaker: Sheryl Best. Educating service professionals in the different psychologies & behaviors that leave every feeling like a guest of honor. Learn how Echo & Rig keeps a customer-centric mindset like not charging for every nominal service that has led to a consistently full restaurant, multiple awards, and paved the way for further expansion.
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