The NGA Show 2020

Sessions Speakers Exhibitors Products Press Releases Show Specials Floor Plan Buzz

ADA Compliant Websites and Social Media (Room 24 C)

25 Feb 20
1:35 PM - 2:00 PM

Tracks: People Development

In the past few years, disabled customers have filed hundreds of lawsuits across the country alleging that grocers have been using websites that are inaccessible under the Americans with Disabilities Act (“ADA”).  This is on top of the hundreds of other lawsuits brought by individuals alleging that certain physical components of stores violate the ADA.  As if this were not enough, retailers are also faced with tricky and complex issues regarding service animals and customer allergies, both of which also often result in contentious lawsuits.  Take away practical tips and tricks for managing the risk of litigation in this ever-evolving area of the law ensuring your websites and social media marketing campaigns are compliant with the ADA.