The NGA Show 2020

Sessions Speakers Exhibitors Products Press Releases Show Specials Floor Plan Buzz

Controlling Click and Collect Expenses (Room 28 DE)

Shoppers have come to expect the ability to order products online and pick up in a bricks and mortar store.  And many retailers have fine-tuned their click and collect programs to efficiently provide this customer service.  We’ll explore the expenses relating to creating a profitable click and collect option including necessary equipment, in-store space and staffing.