AAPEX 2019

Your Customer in 2020 (Room The Venetian, Bellini Ballroom)

Your customer from ten years ago is not your customer today. Customer needs have changed with the pace of technology, shifting the relationship. In this online world, how do you keep your customer relationship strong?

Join us for a conversation with YOUR customers on how to stay connected in this technology-driven world. Hear directly from shops on what they want and what matters when making a purchasing decision. Learn which value-adds make a difference and other ways you can increase your competitive advantage. Walk away with new insights and tangible ideas on how to strengthen your relationship with today's customer. Session time will include opportunity for Q&A.