Empower Your Front Reception Team
07 Oct 19
9:45 AM
-
11:00 AM
*Targeted Learning Track - Business Building: Separate Fee Required*
Jaclyn Peresetsky, CEO, Skin Perfect University & Colore Me Perfect
Empower Your Front Reception Team
Give your front reception team the power and opportunity to be more engaged with clients and bring in extra income for themselves and the spa. One of the biggest challenges in the spa and salon industry is the frustration that the front reception team does not understand the service providers and that the service providers do not understand the front reception team. This can really drive a wedge within your spa and cause a lot of turnover and lack of synergy between both teams. Consider creating a true retail center in the front of the spa or salon to keep your front reception excited to produce, learn, and feel like it’s their own “treatment room” or “client chair”. Learn the keys to succeeding in retail and what all retailers know that can help increase product sales while uniting your reception and service teams. It’s a win, win!
Jaclyn Peresetsky is not only the owner of Skin Perfect Spas in Ohio and Florida, but she is also a noted color expert, makeup artist, master esthetician, permanent makeup instructor, author and speaker. Her multiple books, cosmetic and skin care lines, and training courses allow other beauty pros to learn and add more services combining art and science to become leading beauty experts. Jaclyn’s cosmetic line Colore Me Perfect is a national brand found in spas across the country. She works in all of her spas specializing in permanent makeup procedures to stay connected with clients and lead her team through continuing education. Her multiple passions for education lead her to create Skin Perfect University, an advanced esthetic, color and makeup school opening in January of 2019 in Columbus, OH.