F66: Lean Tools: Value Stream Mapping - Addressing Differences Between Office and Shop Floor
(Room S401A)
12 Nov 19
10:00 AM
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11:30 AM
Tracks:
Lean, Marketing & Sales
VSM's roots are in production, but most Value Streams include non-production functions like engineering, purchasing, service and sales - or the VS doesn't even touch the product (think HR, finance and marketing). Successful mapping there requires a different approach. Properly performed, VSM surfaces and addresses issues in highly cross-functional processes related to: organizational alignment, leadership engagement, directing teams and consensus building. Leave this presentation armed with new insights on how to VSM most any process!
Mike Osterling - Osterling Consulting, Inc.