2018 The Landscape Show

Customer Service: How to Keep Customers for Life (Room S230F)

05 Oct 18
10:30 AM - 12:00 PM
Speaker(s): Hal Becker

Getting the customer is easy; it's keeping the customer that's the hard part. As all of us are aware, there is nothing new in selling and customer service.  Hal's fun, upbeat approach goes back to basics which many of us have forgotten or strayed away from. He will show you the fastest way to improve your customers' satisfaction and your company's image.  Learn three rules to deliver incredible customer service, understand the mistakes average companies make and why customers are lost and never return.

Pre-registration price by Sept. 17 - $50.00 | Onsite - $75.00