Let’s face it: Labor is half the prime cost of your business, and studies suggest that every new hire costs up to $4,000 to train to full competency. Ann Farrell helped build the systems that allowed her family’s pizzeria business to expand into nine locations, doing more than $20 million annually. Mike Rutledge is one of her company’s thought leaders and go-to senior management gurus. They’ll give you the tools to define your ideal business culture, interview effectively, train staff, identify leaders, establish accountability through constructive feedback, and more.
Now that you have hired the best how do you retain them? This session will explain the high cost of turnover and how to prevent it by understanding how to motivate and inspire today’s workforce. We will share how important it is to set your team members up for success by providing excellent training, development opportunities, and the tools, resources, and systems to get their job done! In this 4-hour session we will discuss:
- How to determine your turnover rate and what it costs to make a bad hire, keep the wrong people to long, and, worst of all, lose good people. (Create some tensions and investment in the processes we will share.)
- A template and how-to so you can design excellent training in your pizzeria—including pizza makers, kitchen prep, and front of house service, leadership/supervisor training, and training trainers.
- How to develop leaders who build high performing teams and manage systems for awesome results and a profitable business.
- Key concepts in managing labor and food costs with LEAN Systems and a culture committed to continuous improvement.
- Templates for training pizza makers and service team members, leadership/management pattern of management, and systems for accountability.
Additional registration fee.