2019 International Pizza Expo

Let’s face it: Labor is half the prime cost of your business and studies suggest that every new hire costs up to $4,000 to train to full competency. If you want to make money, you need to have the right people and a culture that inspires commitment to quality and exceptional guest experiences. Ann Farrell & Mike Rutledge helped build the systems that allowed Farrelli’s Pizza to expand into nine locations doing more than $20 million annually.  They’ll give you the keys to attracting and keeping the best employees, along with tools to define your ideal business culture, interview effectively, train staff, identify leaders, establish accountability through constructive feedback, and more.

Be obsessed with recruiting and hiring the best!!  Be hyper vigilant about how you welcome a new hire onto the team.  We will show you how to systematically build a team that cares as much about excellent food and awesome service as you do!  We will spend the afternoon discussing:

• Creating and establishing a culture of excellence, accountability, and fun.
• How to systematically attract and recruit great people.
• The tools and tricks for interviewing and finding the people who will fit your culture and work hard to help you run a profitable pizzeria. 
• A step by step orientation process for onboarding so that each new hire has a crystal clear understanding of their role and expectations and what they can expect in terms of accountability from the leadership of your pizzeria. 
• Templates for defining an intentional working culture of excellence, recruiting, interviewing, and a comprehensive onboarding orientation process.   

Additional registration fee.