Moment of Truth: Why Should Customers Do Business With YOU?
(Room Central Hall Lobby)
29 Jul 18
12:00 PM
-
1:00 PM
Tracks:
Independent Retailer Conference
Do you know what your customers really want? You should! Join consumer anthropologists Rich Kizer and Georganne Bender and learn what it takes to be successful in today’s crazy and competitive retail marketplace. You’ll learn: what customers with endless shopping choices expect from a trip to your store; how to see your store through your customers’ eyes; positive perception building strategies that lead to increased sales; relationship-building techniques to spin your doors; and more. You’ll leave armed with strategies, tactics, tips, and techniques, as well as great ideas you’ll be able to easily implement the second you return to your business!