NWCDC 2018

PM6 | Turning the Churn: A Vision for Workers’ Recovery (Room Islander B-C)

06 Dec 18
4:15 PM - 5:15 PM

Tracks: Program Management, Program Management

Jargon frequently used within workers’ compensation shapes injured employee perceptions and their opinions about the system and the care they will likely receive, eventually impacting their outcomes. The industry’s lexicon also determines how the outside world sees it and views the industry’s priorities on issues such as financial gain versus human cost. Hear Bob Wilson, known for his humor and entertaining communications style, offer alternative concepts emphasizing function and recovery through clear communication designed to help injured workers while preventing claims from needlessly dragging on.