Volunteer fire and EMS agencies are experiencing challenges with recruitment and retention of personnel. This lecture will outline how departments can cost successfully recruit and retain personnel for their agency. The lecture will be based on a three-year doctoral study on retention and offer participants research-based/proven strategies to reduce turnover and increase recruitment among all generations of volunteers. Attendees will not only learn strategies to help overcome the biggest barriers to retention and recruitment of emergency personnel, but through both discussion, review of a planning document and hands-on activities, will be able to go home and draft a personalized plan to increase and maintain members.
