One of the biggest challenges continuing education providers face is uncovering new content. Run reports are a treasure trove of CE topics. Training Officers and medical directors must work together to meet agency CE needs. While medical directors usually focus on big picture topics, Training Officers have to focus on, and train to important smaller issues. Come learn how chart review can be used to discover challenges with assessments, interventions or protocols can offer a variety of training topics to keep crews engaged. This session will focus on recognizing issues found in chart review; how to coordinate with your Medical Director to ensure fresh content and provide a brief overview of delivery methods to reach the most providers. Marcus Allen will also discuss challenges in reaching all levels of providersand utilizing chart review to provide timely, meaningful CE to your personnel.