**Evaluate this session**
It is critical for managers and responders to understand the particularities of each generation and the various cultures in their workforce. With millennials making their way into the workforce, a single approach to addressing EMS mental health concerns cannot succeed. In addition, various cultures express feelings such as grief and depression in different ways. What’s valid for baby-boomers of Caucasian decent might not be valid for others. Bradley Dean will review the characteristics of the various generations as well as the cultural backgrounds that might influence workers. He will also review strategies to assist struggling employees based on their age and ethnic background.
If your agency is small and/or serves a rural area, you may not have adequate funding or staffing to develop, implement and monitor a mentorship program. Marc-Antoine Deschamps will discuss ways to implement an effective mentorship program whether you operate a career, volunteer or combination agency. This fast-paced presentation will look at the revolution of education for prehospital providers and where improvements in education can make students better prepared for the EMS workforce.
Brian Donaldson will discuss present traditions and address why some of the newer generational providers don’t always seem to ‘fit’ and how, with a little polishing and mining of resources, we can turn these personnel into great, accepted providers.