IAAPA Attractions Expo 2018

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HR FORWARD: Developing Service Excellence for Your Attraction (Room S330GH)

12 Nov 18
10:15 AM - 12:15 PM

Tracks: Facility Operations, Human Resources

Delivering service excellence consistently at attractions is not a happy accident. It is the result of hard work and careful plans. Join this interactive workshop and engage in interactive activities that explore successful models for designing and delivering service excellence at your attraction. You will leave with a hands-on, practical approach to improving your service training, your service management and, ultimately, your service results.