Quality is not easily defined or quantified—until you hold back $22K per home to pay for anticipated future failures. It makes more sense to invest proactively in doing things right the first time than it does in bleeding away already-tight margins. This workshop “flips the script,” identifying opportunities that come from investing dollars in better building and management practices. Presenters will quantify opportunities for savings including cycle time, cost variance, value engineering, construction oversight, and customer engagement. Following insights from builders who have established this culture of quality and realized a return on this investment, attendees will engage in a 2-part workshop. First, you will collaborate to define the optimal quality assurance program. Second, you will examine your own organization and develop a roadmap for change in construction documentation, training, trade relations, third-party inspection, and key metrics for success.
AIA CE Course Learning Units: 1