The requirements for providing reasonable accommodations under the Rehabilitation Act are pretty clear. Yet, many struggle when it comes to the “interactive process.” Ms. Shock and Mr. Voloshin will explore the legal requirements of this step in providing reasonable accommodation — and how to go beyond it. You’ll learn how the use of ADR techniques, along with a commonsense approach to addressing accommodation challenges, provides the tools required to “get the interactive process right” and, as a result, implement reasonable accommodations and retain qualified individuals with disabilities.