Practical experience has shown that when the IT, facilities management and HR departments come together, they don't really collaborate. Based on a practical growth model, shared services expert Nancy Van Elsacker Louisnord will demonstrate how you as a school IT leader can build a shared services department that works. The truth is, it's not just about supporting people. It's about banding together to create a better working environment for everyone — students, educators and administrators. Nancy will walk you through how multiple departments can work together to achieve a better learning experience for students and employees, and you will walk away with a step-by-step approach to achieving an amazing shared service experience.