The Fusion of Hospitality, Wellness and Design
12 Nov 18
12:00 PM
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1:00 PM
Join this multi-disciplinary panel of experts as they explain and explore the growing trends that are redefining service industries and the ongoing fusion of physical and social environments that maximize consumer wellness. This fusion is critical for the hospitality industry to understand moving forward as it will help to build stronger businesses by promoting customer and employee loyalty, market differentiators and more memorable customer experiences.
Attendees will learn many lessons that have come from the common themes and brand experiences between healthcare and t hospitality, including the customer-centric mindset, healthy design/ aesthetic, food service, and similar amenities; the trends for wellness within resorts and spas; the Vegas paradigm shift that emphasizes health and wellness as part of their business and guest experience; and the realm of environmental psychology that guides aesthetics in art, design and architecture to create positivity and promote the healing process.
Design thinking, along with a growing body of evidence-based design research, provides an effective approach for exploring this exciting topic from both academic and practitioners’ perspectives in the rapidly evolving dynamics of the hospitality and healthcare industries.