The onslaught of door to door delivery services has had a huge impact on the convenience services industry and our lifestyles in general. In order for our industry to remain relevant and competitive we must continually innovate, enhance customer services and provide new product offerings. This panel of industry leaders and innovators will discuss product offerings and enhanced “concierge” type services for employers and their respective employees, not only to enrich their work / life experience and employee retention but to help grow your business, increase your bottom line, and create customer loyalty.