National Workers’ Compensation and Disability 2017

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An Integrated Approach to Workers’ Comp Vendor Management (Room Islander B-C)

A high-performance workers’ compensation program requires managing outside vendors and effectively coordinating their service offerings with the employer’s internal resources to improve the injured worker’s experience and case outcomes. You’ll learn lessons for accomplishing that mission with a targeted approach to partnering with insurers, TPAs, managed care organizations, nurse case managers and other service providers. This panel of claims experts will discuss the communication, technology, data analysis and metric development practices that can help manage and align parties to achieve an employer’s goals.