National Workers’ Compensation and Disability 2017

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Sessions (55)

4th Annual Women’s Leadership Forum (Room Islander F-H)

05 Dec 17
1:30 PM - 5:00 PM
The Alliance of Women in Workers’ Compensation (an organization created by the merger of Women in Workers’ Compensation and Women Execu... More...

Continental Breakfast (Room South Pacific C)

06 Dec 17
7:00 AM - 8:30 AM
Sponsored by:   More...

The Nordstrom Way: Boosting Injured-Worker Engagement (Room South Pacific C)

06 Dec 17
8:30 AM - 10:00 AM

Tracks: Keynote

Speaker(s): Janine Kral
At Nordstrom, injured-worker advocacy isn’t just a recent strategy. Learn how the retailer — widely recognized for its customer service... More...

Refreshment Break in Expo

06 Dec 17
10:00 AM - 11:00 AM
Sponsored by: More...

Auditing: The Lost Piece of the Work Comp Puzzle (Room Expo Hall Booth 4112)

06 Dec 17
10:30 AM - 11:30 AM
Speaker(s): Jeff Otsuji ; Michael Parker
When it comes to workers’ compensation medical bill review, unchecked billing errors can have a significant impact on an organization’s... More...

Best Buy’s Cost Reduction Litigation Management Practices (Room Islander D-E)

06 Dec 17
11:00 AM - 12:15 PM

Tracks: Legal/Regulatory

Speaker(s): John Matejcek ; Tiffany Speers
A pilot program Best Buy launched in California — where the nationwide retailer experienced 35 percent of its litigation costs — closed... More...

Integrated Benefits: Harder Than You Might Think (Room Islander I)

06 Dec 17
11:00 AM - 12:15 PM

Tracks: Disability Management

Speaker(s): Susan Emerson ; Dave North ; Dawn Watkins
Integrating workers’ compensation with disability and leave programs can benefit employers and their employees. Yet combining benefit program... More...

Old Dogs, New Settlement Tricks (Room Islander F-H)

06 Dec 17
11:00 AM - 12:15 PM

Tracks: Claims Management

Speaker(s): Daniel Anders ; Beth Savelli
A successful settlement initiative requires analyzing cost drivers across legacy claims to eliminate barriers to resolution, establish whether to s... More...

Pharmacy Management Strategies That Improve Doctor and Adjuster Behavior (Room South Pacific F)

06 Dec 17
11:00 AM - 12:15 PM

Tracks: Medical Management

Speaker(s): Britten Featherston ; Jean Feldman
The right pharmacy-management strategy, coupled with prescriber-intervention measures, and claims-professional education can positively impact pati... More...

The Current State of Wearable Technology in Workers’ Compensation (Room South Pacific D)

06 Dec 17
11:00 AM - 12:15 PM

Tracks: Technology

Speaker(s): Todd Dreby ; Thomas Ryan ; Michael Skorup
Several applications for wearable technology in workers’ compensation are now possible, including use in safety and injury prevention, post-l... More...

The Foundations of an Effective Predictive Analytics Program (Room Islander B-C)

06 Dec 17
11:00 AM - 12:15 PM

Tracks: Program Management

Speaker(s): Suzy Braden ; J.J. Schmidt
HealthSouth, one of the nation’s largest providers of post-acute healthcare services, reduced costs and disability durations by applying pred... More...

Leadership Connections Lunch (Room South Pacific C)

06 Dec 17
12:15 PM - 1:30 PM
Brainstorm solutions and discuss strategies with your peers over lunch! Tables will be arranged by industry sectors. More...

Dessert Break in Expo

06 Dec 17
1:30 PM - 2:30 PM
Sponsored by: More...

Leveraging Mobile & Web Technology to Reduce Opioid Misuse (Room Expo Hall Booth 4112)

06 Dec 17
1:30 PM - 2:30 PM
Speaker(s): Kyle Babick ; Maury Guzick
The need to address the runaway use of narcotic medication has become a nationwide emergency. The approaches to change this path have had limited s... More...

An Integrated Approach to Workers’ Comp Vendor Management (Room Islander B-C)

06 Dec 17
2:30 PM - 3:45 PM

Tracks: Program Management

Speaker(s): Mollie Kallen ; Jodie Massingill ; Carrie Struzynski
A high-performance workers’ compensation program requires managing outside vendors and effectively coordinating their service offerings with ... More...

Diversity & Inclusion’s Impact on Workers’ Compensation & Disability Strategies (Room South Pacific D)

06 Dec 17
2:30 PM - 3:45 PM

Tracks: Disability Management

Speaker(s): Azurely Kerr ; Janice Van Allen
Changing U.S. population demographics mean workers now exhibit more differences in age, cultural background, gender, religion, sexual orientation a... More...

How High-Performance Claims Organizations Use Technology to Differentiate Their Operations (Room Islander D-E)

06 Dec 17
2:30 PM - 3:45 PM

Tracks: Technology

Speaker(s): Denise Algire ; Darrell Brown ; Anne Kirby ; Thomas Stark
An annual study identifying the best practices distinguishing high-performing claims-management organizations from their peers reveals that they ar... More...

Refining the Whole-Person Approach to Chronic-Pain Management (Room South Pacific F)

06 Dec 17
2:30 PM - 3:45 PM

Tracks: Medical Management

Speaker(s): Melissa Burke ; Joseph Hayes
“Whole-person” approaches have emerged as effective alternatives in treating chronic pain as the workers’ compensation industry m... More...

Regulator Think Tank (Room Islander I)

06 Dec 17
2:30 PM - 3:45 PM

Tracks: Legal/Regulatory

Speaker(s): Ron Dressler ; Wesley Marshall ; George Parisotto ; Andrew Sabolic
Regulatory action and the policy trends on regulators’ minds impact all corners of workers’ compensation. Hear directly from regulators... More...

Understanding Injured Worker Perceptions About Workers' Compensation (Room Islander F-H)

06 Dec 17
2:30 PM - 3:45 PM

Tracks: Claims Management

Speaker(s): Michele Adams ; John Ruser
To comprehend key factors influencing claims development and injured worker recovery, the Workers’ Compensation Research Institute interviewe... More...

Lower Back Pain and the Missing Link: Diagnosis and Treatment of Sacroiliac (SI) Joint (Room Expo Hall Booth 4112)

06 Dec 17
2:45 PM - 3:45 PM
Speaker(s): Christopher Taleghani
This presentation will discuss sacroiliac (SI) joint pathology as it relates to chronic LBP and post-lumbar fusion. Chronic SI joint dysfunction is... More...

Expo Pub Crawl

06 Dec 17
3:45 PM - 5:00 PM
Visit these participating exhibitors in the Expo Hall as they share their signature cocktail, craft beer or wine. Sponsored by: More...

Game Changer. Creating a New Blueprint for Medical Bill Review, an Entrenched Process (Room Expo Hall Booth 4112)

06 Dec 17
4:00 PM - 5:00 PM
Speaker(s): Brent MacLean
Bill review changed the way workers comp medical claims are paid. Now Conduent is out to change bill review by modernizing the workflow. The compan... More...

Continental Breakfast (Room South Pacific C)

07 Dec 17
7:45 AM - 8:30 AM
Sponsored by: More...

Living Abled! Achieving Shorter Disability Durations and Better Outcomes (Room Islander F-H)

07 Dec 17
8:30 AM - 9:45 AM

Tracks: Mega Session

Speaker(s): Christopher Brigham
Medical providers, attorneys, insurers, employers, and an individual’s coping and resiliency strengths all contribute to determining why peop... More...

Steal These Ideas! Teddy Award-Winning Employers Showcase Their Successful Strategies (Room Islander B-C)

07 Dec 17
8:30 AM - 9:45 AM

Tracks: Mega Session

Speaker(s): Frank Altiere ; Roberto Ceniceros
Gain direct insight into how risk managers and safety professionals created some of the most successful programs in the nation in this roundtable d... More...

Refreshment Break in Expo

07 Dec 17
9:45 AM - 10:45 AM
Sponsored by: More...

Anatomy of a Pain Management Practice: When Was the Last Time a Patient Graduated from a Pain Management Physician’s Care? (Room Expo Hall Booth 4112)

07 Dec 17
10:00 AM - 11:00 AM
Speaker(s): Fernando Branco MD., FAAPM&R ; Steven Moskowitz MD
The pain management “industry” has seen an unprecedented explosion in number of physicians and cost to the WC system over the last 15 y... More...

Avoid Turning Workers’ Comp Cases Into Bad Faith Claims (Room Islander B-C)

07 Dec 17
10:45 AM - 11:45 AM

Tracks: Legal/Regulatory

Speaker(s): Sandra Little ; Robert Vaught
Employers and insurers risk becoming targets for bad-faith claims when workers’ comp cases are mishandled. Yet the line between appropriate a... More...

How Will “Insurtech” Impact the Claims World? (Room South Pacific D)

07 Dec 17
10:45 AM - 11:45 AM

Tracks: Technology

Speaker(s): Jeffrey Austin White
Workers’ compensation is not immune to the disruptive technologies impacting nearly every other industry and line of insurance. Medical manag... More...

Real Robocop: Returning a Spinal Cord Injured Policeman Back to Work (Room Islander I)

07 Dec 17
10:45 AM - 11:45 AM

Tracks: Medical Management

Speaker(s): Patricia Elizalde ; Jeremy Romero
Case management intervention can help injured workers reach their greatest functionality following severe accidents. Jeremy Romero will explain how... More...

The Double Play-Process: A Blueprint for Closing Complex, High-Value Claims (Room Islander F-H)

07 Dec 17
10:45 AM - 11:45 AM

Tracks: Claims Management

Speaker(s): Barry Bloom
Employers and other claims payers have reduced their costs by adopting the double-play process, a hands-on, practical strategy for resolving diffic... More...

The Intersection of Medicine and Disability — A Doctor’s View (Room South Pacific F)

07 Dec 17
10:45 AM - 11:45 AM

Tracks: Disability Management

Speaker(s): Marcos Iglesias
With qualification for benefit programs like non-occupational disability insurance, social security and workers’ compensation often dependent... More...

Where's the "Care" in Managed Care? Fixing Misaligned Incentives (Room Islander D-E)

07 Dec 17
10:45 AM - 11:45 AM

Tracks: Program Management

Speaker(s): Denise Algire ; Frank Pennachio
Workers' compensation managed care is well-intentioned. But entrenched system incentives regularly misalign employer and service provider inter... More...

Retooling Your Medicare and Claims Practices: Staying Compliant, Reducing Risk and Improving Claims Outcomes in a New World Order (Room Expo Hall Booth 4112)

07 Dec 17
11:15 AM - 12:15 PM
Speaker(s): Robert Lewis ; Mark Popolizio
With lightning speed, major changes are hitting the Medicare Secondary Payer and general claims landscapes.  It is critical that claims payers... More...

Box Lunch in Expo

07 Dec 17
11:45 AM - 1:45 PM
More...

Integrating Virtual Telemedicine To Reduce Workers’ Compensation Cost (Room Expo Hall Booth 4112)

07 Dec 17
12:45 PM - 1:45 PM
Speaker(s): Kishlay Anand ; Melinda Lanier ; Robb Leigh
Akos is a pioneer in telemedicine for workers' compensation, offering patient-centered solutions that benefit employers, patients and insurance... More...

Blending Oversight and Empowerment to Maximize Your TPA Results (Room South Pacific F)

07 Dec 17
1:45 PM - 2:45 PM

Tracks: Program Management

Speaker(s): Caroline Burhenne ; Caryl Russo
Take a behind-the-scenes look at how to bring out the best in third-party administrators, the five most important things employers need to know abo... More...

Confronting Comorbidities That Aggravate Disability Claim Durations (Room South Pacific D)

07 Dec 17
1:45 PM - 2:45 PM

Tracks: Disability Management

Speaker(s): Michael Lacroix ; Jeanne Walsh
Analysis of 75,000 of Aetna’s short-term disability claims triggered by musculoskeletal injuries revealed that disability durations lengthene... More...

Current Capabilities and Moving Forward With Telemedicine Treatment (Room Islander D-E)

07 Dec 17
1:45 PM - 2:45 PM

Tracks: Technology

Speaker(s): Melissa Burke ; Sangarapil Manoharan
One of the nation’s largest workers’ compensation insurers and a respected occupational medicine provider will share their efforts for ... More...

Reduce Costs by Eliminating Silos and Coordinating Physical Medicine Networks (Room Islander I)

07 Dec 17
1:45 PM - 2:45 PM

Tracks: Medical Management

Speaker(s): Kelly Ingram-Mitchell ; Steve Richards
Integrating wellness and injury-prevention efforts with post-injury, physical therapy services — based on claims-data analysis revealing opti... More...

Tell Me What I Need to Know About the ADA and FMLA (Room Islander B-C)

07 Dec 17
1:45 PM - 2:45 PM

Tracks: Legal/Regulatory

Speaker(s): Kathleen Bray ; Richard Mrizek
The intersection of workers’ compensation, Family and Medical Leave Act, and the Americans With Disabilities Act continually challenges claim... More...

Top Ten Best Claims Administration Practices (Room Islander F-H)

07 Dec 17
1:45 PM - 2:45 PM

Tracks: Claims Management

Speaker(s): Melissa Dunn ; Jeffrey Strege
Supercharge your claims-management performance with expert advice on ten fundamentals essential for workers’ compensation administration succ... More...

An Employer’s Job Analysis and Post-Offer Employment Integration Success Story (Room Islander B-C)

07 Dec 17
3:00 PM - 4:00 PM

Tracks: Claims Management

Speaker(s): Matthew Condon ; Aaron Greer
Cosentino’s Food Stores decreased employee lifting injuries 67 percent after conducting an essential functions analysis for each worker role ... More...

Client Service Instructions — Promise vs. Performance (Room South Pacific F)

07 Dec 17
3:00 PM - 4:00 PM

Tracks: Program Management

Speaker(s): Sam McMurry ; Ronda Ostrander
Client service instructions improve workers’ comp program operations by clarifying insurer, third-party administrator and employer objectives... More...

Improving Claims Management Through Effective Systems Integrations (Room Islander D-E)

07 Dec 17
3:00 PM - 4:00 PM

Tracks: Technology

Speaker(s): Bill Morgan ; Rebecca Morgan
Pulling claim-payment information, clinical data, prescription drug history and other reports from disparate sources hampers a claims manager&rsquo... More...

Strategies for Managing the Pandora’s Box of Comorbidities (Room Islander F-H)

07 Dec 17
3:00 PM - 4:00 PM

Tracks: Medical Management

Speaker(s): Richard Graham ; Eric Patten
With 10,000 employees — many in sedentary roles — the Southeastern Pennsylvania Transportation Authority has ample experience implement... More...

Preventing, Investigating and Managing Claims for Temp or Leased Workers (Room Islander D-E)

07 Dec 17
4:15 PM - 5:15 PM

Tracks: Legal/Regulatory

Speaker(s): Jonathan Barrish
The hiring of temporary or leased employees clearly remains a popular labor-management option for employers. Less understood, however, are the pote... More...

The Double Play-Process: A Blueprint for Closing Complex, High-Value Claims (Repeated) (Room Islander F-H)

07 Dec 17
4:15 PM - 5:15 PM

Tracks: Claims Management

Speaker(s): Barry Bloom
Employers and other claims payers have reduced their costs by adopting the double-play process, a hands-on, practical strategy for resolving diffic... More...

The Intersection of Medicine and Disability — A Doctor’s View (Repeated) (Room Islander B-C)

07 Dec 17
4:15 PM - 5:15 PM

Tracks: Disability Management

Speaker(s): Marcos Iglesias
The Intersection of Medicine and Disability — A Doctor’s View (Repeated) More...

Continental Breakfast (Room South Pacific C)

08 Dec 17
8:00 AM - 8:30 AM
Sponsored by: More...

60 Tips in 60 Minutes — Sage Advice for Overcoming Complex Claim Challenges (Room Islander F-H)

08 Dec 17
8:30 AM - 9:45 AM

Tracks: General Session

Speaker(s): Barry Bloom ; Kathleen Bray ; Stuart Colburn ; Marcos Iglesias ; Caryl Russo ; Bill Wainscott ; Dawn Watkins
There is greater likelihood now than ever for worker injuries to develop into complex claims. Flawed claims decisions, inadequate medical attention... More...

Claims Info on the Go: Mobile Apps Work to Accelerate RTW (Room Islander D-E)

08 Dec 17
10:00 AM - 11:15 AM

Tracks: Technology

Speaker(s): Michael Combs ; Scott Sexton
Use of mobile technology and apps from the onset of an injury to keep injured workers engaged in the claims process continues to grow. Real-time in... More...

Making Transitional Duty Work When You Don't Have Transitional Duty Jobs (Room Islander B-C)

08 Dec 17
10:00 AM - 11:15 AM

Tracks: Program Management

Speaker(s): Nancy Kelly ; Kimberly Wickert
It is not always possible for employers to arrange transitional-duty roles that adequately align with an injured worker’s medical restriction... More...

Surviving the Unsurvivable: Optimal Clinical and Claims Outcomes in Severe Burn Cases (Room Islander I)

08 Dec 17
10:00 AM - 11:15 AM

Tracks: Medical Management

Speaker(s): Jeffrey Saffle ; Jean Valentino
Innovations in technology and treatment now enable victims of severe burns to survive injuries previously unsurvivable. Extraordinary recoveries an... More...