HR Technology® Conference & Exposition 2017

How to Manage a Geographically, Generationally, Culturally Diverse Workforce With HR Tech (Room Delfino 4102)

11 Oct 17
3:30 PM - 4:30 PM

Tracks: Employee Experience

When looking to expand geographically, organizations don’t always prioritize their HR technology investments. That was the case for Echo Global Logistics, a leading provider of technology-enabled transportation and supply chain management services. In ten years, Echo grew to reach $2B in revenue largely from strategic acquisitions. During that time employee engagement took a back seat to rapid growth, and Echo was faced with the unique challenge of blending its targets’ very distinct cultures and creating a semblance of connectivity across 30 offices. Echo implemented Echo Engage — a social tech solution meant to build an engaged and high-performing workforce. Echo Engage encourages peer-to-peer recognition for living the core values of the organization, reinforcing desired behaviors and building a connected culture. By analyzing data across employee engagement techniques, Echo can identify high performing employees and provide greater transparency across the enterprise. In this session, you’ll learn how Echo’s efforts enabled it to see an increase in the employment engagement category when comparing levels from year to year.