How and Why You Should End Guest's Experience With Retail
(Room 53)
21 Jan 18
3:00 PM
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4:30 PM
How do you identify your guest's needs for home care? How and when do you begin that conversation? Discover why retailing is so important for the service provider, the spa and most importantly the client. Be prepared for an interactive session of sharing experiences (the good, the bad and the ugly), asking questions (how, why and when) and leave with the knowledge to clear your retail shelves!