2018 International Pizza Expo

The 10 Most Important Customer-Service Touchpoints in a Restaurant (Room S115-116)

21 Mar 18
2:30 PM - 3:30 PM
Customer service expert Micah Solomon unlocks the secret code that can make or break your restaurant, the 10 moments in the customer-service experience that determine whether your guests will ever visit you again. Here’s how to nail those moments, ensure your guests have a great time and make them eager to spread the word about your establishment online and off.