Considering the Quality, Safety and Environmental risks found in our industry, the size of an ad in a phone book or a firm handshake are no longer options for sourcing and managing contractors. Companies now have elaborate evaluation processes, probation periods, improvement plans, and can impose penalties when expectations are not met. In this session you will hear multiple perspectives of how companies in our industry manage contractors once they pass the initial evaluation. From structured ISO programs to culture development, companies have recognized that failure to establish contractor management practices can have long term impacts on their company’s culture, reputation and businesses.