Digital Dealer Conference & Expo 24

Sessions Speakers Exhibitors Products Show Specials Floor Plan Buzz

Growing Your Store by 20% With a Proven BDC Process (Room S330A)

12 Apr 18
11:10 AM - 12:00 PM

Tracks: Sales / Variable Ops (Lead Handling), Sales / Variable Ops (Management)

Why is it most BDC’s fall short of their expectations? Why is it some dealers have truly "locked in” to a successful BDC process and grown? There are key factors to your success. In this workshop, Chad will walk you thru each and every necessary step to success. You will take away the ability to immediately adjust your current BDC for an increase in productivity, or go back and create the phone support and customer traffic you so strongly need.

Primary Learning Objectives:
  • Learn how to secure a high-performing BDC staff. 
  • Learn how to blend service and sales for a complete approach. 
  • Learn how to handle compensation plans without conflict.