Like many industries, the automotive industry is for the people and by the people. For many years, our industry has been the driving force for innovation and growth. We have contributed tremendous resources to the evolution of the modern customer experience. We have invested in the benefits and compensations of our employees. With all that effort, why do we accept high turnover on our sales floor and average performance? We must reexamine our employees’ needs from the first day on the job to the last. By focusing on the competencies required for exemplar performance, we can eliminate chance from our hiring process. This session will stimulate you to evaluate your current approach toward human capital needs. By aligning the vision of your organization to your employees’ needs, you will pioneer the sustainable competitive advantage needed in today’s marketplace.
Primary Learning Objectives:
- Learn how to grow your team's performance, and get your 8-car person to be a 12-car person, or a 12-car person to be a 16-car person.
- Learn how to engage your employees from hire to retire, and how to reduce turnover by promoting a culture of growth, development and performance.
- Learn how to accelerate your employees' growth. You'll learn the importance of career mapping, how to build a leadership bench, and how to get your salespeople up to their potential faster.