Digital Dealer Conference & Expo 24

The Power of Cult Branding -- Learn the Seven Golden Rules of Cult Branding for High Customer Loyalty & Devoted Followers (Room S329)

10 Apr 18
2:30 PM - 3:20 PM

Tracks: Dealer Ops & Management (Customer Experience), Dealer Ops & Management (Reputation/Loyalty), Marketing & Advertising (Data & Analytics), Marketing & Advertising (Social Media)

Cult Brands aren’t just companies with products or services to sell. To many of their followers, they are a living, breathing surrogate family filled with like-minded individuals. They are a support group that just happens to sell products and services. Picture a Cult Brand in this context, and you’ll have a much better understanding of why brands like Apple, Harley-Davidson, and Southwest Airlines all have such high customer loyalty and devoted followers.

Primary Learning Objectives:
- Learn how to understand the power of loyalty.
- Gain a clear understanding of the underlining rules for creating a cult brand.
- Learn how to create maximum engagement with customers.