In the next 10 years, most of what we know about cars and how they are sold and serviced will change dramatically. The writing is on the wall. How do you prepare your business for the new world of automotive? Are you desperately holding onto the past or are you developing future-ready strategies? The future belongs to those who will develop change resilience, digital savvy, exceptional customer experiences, and engaging employee relationships.
In this Keynote Address, Lior Arussy, described by Fast Company Founding Editor, William C. Taylor, “as one of the most provocative business thinkers I know” will share a future-ready strategic framework that will have you welcoming the future with excitement and anticipation! Lior has vast experience in leading companies towards future-ready models. His strategic framework is drawn from his work with some of the world’s leading brands and is focused on converting organizations from product- to customer-centricity. His methodology enabled Mercedes Benz to take the number 1 position in customer satisfaction in 2 years.
Any auto executive who wants to be in business 10 years from now, needs to attend this session!
Primary Learning Objectives:
* Discover the emerging trends changing auto business forever.
* Learn how to become future-ready, and why change resilience is the new core competency.
* Learn how to unleash the power of employees and customers to survive and thrive in the new auto world.