3 Ways to Add Wellness to Your Spa
(Room 113)
07 Oct 17
11:30 AM
-
12:30 PM
The spa industry has one of the highest employee turnover rates of any industry and ever changing guest. As such, effective leadership is an essential component in operating a successful location. The spas of today require leaders to generate revenue, keeping guest and employees engaged as well as satisfied. The concept of instinctive spa leadership (ISL) reviews pillars of effective leadership for seeking to create an environment that is enjoyable for team members as well as guests. This course will explain the concept of instinctive spa leadership and review the steps as well as the application, to give your employees and clients an exceptional experience all while increasing your revenue.