The Fast and the Fraudulent: Outpacing Fraud Attacks and Chargebacks
(Room Mesilla 1)
30 Jan 19
10:30 AM
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11:30 AM
Every $1 of fraud carries actual costs between $2.48 and $2.82. Waging a successful battle against bad actors requires a team effort. This isn’t just your fraud department (if you have one, many organizations don’t), but a collaborative effort between sales, marketing, customer service, operations, IT, security, finance and accounting, etc. This session will cover common attacks, fraud on the rise, “friendly fraud”, ticketing and the dark web, law enforcement collaboration and the bottom-line value of being proactive. You'll also learn about chargebacks – from what they are, why they occur and how to respond and win to major changes in rules/regulations, both recently enacted and coming soon.