INTIX 40th Annual Conference & Exhibition

One Year Later: Impact of BOTS Act on Ticketing Ecosystem (Room Poe A/B)

Bots first entered popular consciousness in 2016 with the passing of the BOTS Act, and have further established their mainstream presence through messaging and social media bots. They continue to be fought with legislation across the globe -- most recently with Ontario's Ticket Sales Act -- however the ticketing industry has been fighting bots for years. In this panel, bot experts will engage in a lively conversation with a ticket vendor on the success of bot legislation, as well as dig into the difference between good and bad bots, their impact on the ticketing ecosystem and innovative onsale bot mitigation strategies.