Fail Fair 3: Legends of the Fail (Part 3)
(Room Latrobe)
24 Jan 18
11:10 AM
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11:25 AM
Speaker(s):
Gail Anderson, Ticket Office Manager, Minnesota State Fair ; Amy Kline, Director of Client Success, Activity Stream; April Moon, Associate Director of Audience Services, Canadian Stage; Alison Barry, Director of Guest Experience and Sales, Chautauqua Institution; Jo Michel, Director, Ticketing Australia; Nick Pesanka, Patron Services & Sales Specialist, MCG Jazz – Manchester Craftsmen’s Guild
Most people don’t like to talk about their failures, but in the Fail Fair we encourage it! In four separate 15-minute sessions, ticketing professionals will share a specific project or situation that they conquered, talk about how they beat it and detail the steps put in place to ensure it doesn’t happen again. Each session is system and staff agnostic.