Chatbots Keep Creeping into My Life - Part 1 and 2
(Room Latrobe)
23 Jan 18
11:30 AM
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11:45 AM
New technologies are creeping into our personal and work lives at such a rapid pace that it's impossible to keep up. The trend is that mobile apps will eventually be replaced by messaging-based chatbots. Facebook reports that 33,000 developers have written 34,000 chatbots for Messenger. Whatsapp and Facebook Messenger both have over a billion users around the world. Together they are processing 60 billion messages a day, three times more than SMS. In this session, learn how these bots are being used in the ticketing industry today and what new use cases are on the horizon.