Sponsored by Chairman’s Circle Member Carrie Farina, MGM Resorts International
Beyond the day-to-day operational aspects of ticketing, the box office is the heartbeat of an organization. With limited resources, how does a successful box office prioritize the patron on a continual basis? Hear three stories from high-performing staff who contribute to institutional success. David Winn explains how the Boston Symphony Orchestra handled unique challenges and opportunities of the summer season. Dina Tyson shares how the High Museum of Art provides a full-service and modernized experience to school groups. And, Jennifer Buzzell reveals how the Signature Theatre set a goal to accommodate every customer in the middle of a raging snowstorm.