INTIX 40th Annual Conference & Exhibition

Radical Hospitality: Technology Solutions for Audience Inclusivity (Room Peale A-C)

24 Jan 18
10:30 AM - 11:30 AM

Tracks: Leadership

Sponsored by Chairman’s Circle Member Kay Burnham, Segerstom Center for the Arts

How do I provide on-demand services for hard-of-hearing and/or visually impaired patrons? Are there ways to translate content for my increasingly bilingual audiences without breaking the bank? These questions inspired The Shubert Organization in NYC to participate in the development of a new Apple and Android app that fulfills the ADA requirements for real-time closed captioning, assistive listening, audio description for the visually impaired, as well as facilitating multi-language translations for patrons. Leveraging mobile technology makes this solution simple, portable and cost-effective. Hear about this product's development, testing and roll out in 17 Broadway theatres this year.