Sponsored by Chairman's Circle Member Lynne King Smith, TicketForce
With technology changing the way we do business on a daily basis, have we lost touch with the personal fan experience that is the foundation of our industry? In this session, we’ll explore how technology is helping to improve the customer relationship. We’ll also discuss where it may be replacing human emotion and hurting our business. Learn how to combine technology with personal guest touchpoints and why both are crucial to our industry’s future.