AIMExpo 2016
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Driving Profitability in Your Service Department
(
Room
N210DE
)
13 Oct 16
1:00 PM
-
2:15 PM
Tracks:
Service & Operations, Service & Operations Track
Speaker(s):
John Spader, President, Spader Business Management
This session will cover key factors in managing the profitability of your service department. It will include a handout packet with information and a set of key ratios to analyze your own serice department. Key learning points include: how to set your labor rate and baseline efficiency measurement as well as how to set annual and monthly goals for the department and technicians.
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