SuperZoo 2017

Put Your Best Staff Forward: Panel Discussion with Successful Pet Retailers (Room South Pacific A)

26 Jul 17
9:30 AM - 10:30 AM

Tracks: Retail Session

The panel will explore how successful retailers navigate these personnel issues: 1. How do you find great personnel? Where do you look? 2. How do you train them? How do you onboard them as quickly as possible? 3. How do you compensate them? What are some successful compensation plans? 4. How do you evaluate their performance? What are the important statistics? 5. What do you do about letting staff go? We will take a deep dive into this complex area. Listen to what other great retailers are doing to develop and retain great staff!