Spotlight on Service: How to Succeed Under the Next Phase of the ACA
(Room Chicago)
07 Sep 16
3:00 PM
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4:00 PM
Payers now incorporate patient satisfaction data into their reimbursement model. No longer is clinical quality sufficient to be successful in today’s healthcare environment. This session describes how PQRS, value-based purchasing and the increasing role of patient satisfaction will significantly impact your bottom line next year. Attendees will come away with insights gleaned from the SullivanLuallin Group patient satisfaction survey database and practical strategies for improving overall patient satisfaction and the subsequent (hopefully) willingness to recommend the provider.