AOA-34 Annual Educational Conference

The Patient Experience (Room Red Lacquer)

07 Sep 16
10:30 AM - 12:00 PM

Tracks: Operations

Patient Experience has moved beyond a buzzword and become a focus of every aspect of healthcare. Is your practice where they want to be in this area? Join us to understand the importance of differentiating between satisfaction and experience. Explore ways you can move the needle in your practice with topics from employee engagement, technology, and transparency, to culture change.