VFCA2017

Sessions Speakers Exhibitors Floor Plan Buzz

Accidents, Mistakes & Bad Decisions (Room 4B)

24 Feb 17
10:00 AM - 12:00 PM
Accidents, mistakes, and bad decisions have different causes and should be handled differently for the best outcomes. All three provide learning opportunities and all three involve accountability, but to treat them all the same undermines leadership and trust within the organization as well as increases the likelihood that the bad action will be repeated. This workshop will use fire service scenarios to explore the differences among these three events, and will also provide specific tools and tips for making better decisions both individually and organizationally. The format will be highly interactive.