VFCA2017

Sessions Speakers Exhibitors Floor Plan Buzz

The Buck Stops Here: Creating & Maintaining a Culture of Accountability (Room 4AB)

This program will explore the concept of accountability as a leadership principle from multiple perspectives. On one hand, accountability is a leader being responsible for one’s own actions, choices, and behaviors. Leaders don’t blame others for what happens. Leaders make things right. And while it’s critical to lead from the top and model this behavior, creating a culture of accountability throughout the organization is paramount to long-term success. True success is not defined by enforcement and compliance, but with volunteered accountability, where employees WANT to do the right things, WANT to demonstrate their commitment to the agency, and WANT the team to be ultimately successful. This program will use an interactive lecture format to engage attendees in the process of defining personal accountability, developing the skills to hold others accountable, and creating a culture of volunteered accountability as part of a recipe for organizational success. Topics such as integrity; seeking input from others; willingness and methods to have the tough conversations when needed; and focusing on relationships, not rules, will be discussed. The objectives for this class include defining personal accountability and discussing techniques for creating a culture of accountability within an organization.