See Killer Customer Experiences that Most Customers are Willing to Pay More For: Learning Lab
(Room Bayou A - B)
11 Feb 18
1:45 PM
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2:45 PM
Businesses don’t compete on price. They compete on relationships and customer service. In fact, a recent survey reported that 86 percent of customers are willing to pay up to 25 percent more for a good experience. This need for exceptional experience is especially true for truckstops because of their home away from home status for over-the-road customers. Spend time learning how to differentiate your business by tailoring your offerings and their delivery to provide a killer customer experience that brings customers coming back time again.