2016 Seatrade Cruise Global

Beyond Connectivity: Transforming the Experience into Entertainment and Revenue (Room 222-223)

Sponsored by EMC and Panasonic

The explosion of user demands when it comes to connectivity and entertainment is nothing new. The focus of cruise operators and service providers has been on delivering a minimal Quality of Service (QOS), though superior web performance on land has raised the bar in terms of service expectations. Panelists will demonstrate how 2016 will be the year to deliver Quality of Experience (QOE) in order to enable a seamless branded mobile journey for passengers and operators. The panel will also explore how improved QOE can generate demand and increased revenue. In addition, panelists will anticipate how elevated QOE will fill new high-throughput satellite capacity starting in 2016, bringing the performance of connectivity and entertainment apps to a whole new level.