ITEX 2016

Managed IT Services Critical Success Factors (Room Grand Ballroom C)

There is a big difference between having a managed services business offering, and optimizing profitability in the business. In order to maximize returns there are a set of defined metrics. These Critical Success Factors are shared by high performance Managed Service Providers (MSP's). This session will provide common success factors. Many dealers have entered the Managed Services market, but have not achieved the returns they are seeking. This session provides the specific targets that bring high performance.