Customer Service: From Weak to Wow
(Room Islander Ballroom C)
03 Aug 16
8:00 AM
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9:00 AM
Every retailer thinks they have great customer service. But even if you do, great customer service is no longer enough. This presentation walks you through all the touch points you have with your customers and shows you how to raise the bar and WOW them so they want to come back for more. After we’re done, you’ll have plenty of new ideas to surprise and delight your customers that will set your store above all your competitors.