NECA 2016 Boston
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E-2: How to Communicate with Every Customer
(
Room
Room 156C
)
08 Oct 16
8:00 AM
-
9:50 AM
Tracks:
Business Management
Speaker(s):
Mary Kay Slowikowski, Slowikowski & Associates
Customer service isn’t just retail jargon, it's a universal truth that deals with understanding different personality types and is crucial to every organization. This program will discuss how to communicate and partner with customers to increase retention rates and build instant rapport. By putting our focus on the correct resources, we can produce excellence in how we deal with people regardless of economic realities.
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