105: How to Train Management to Create a Just Culture
(Room Governor's D)
28 Oct 15
4:30 PM
-
5:30 PM
Tracks:
C-suite / Leadership
Having a just culture is the key to knowing what to do when employees make mistakes and don't consistently act according to your health care policies, procedures, and values. This session will show health care managers how to create a learning culture that produces the best possible outcomes, foster openness and fairness, and avoid overly punitive reactions to adverse events and errors.